Mystorage Devices

Refund Policy


  • Or company will not agree to take any returns if not notified in written form within 7 business days after the delivery. The delivered products shall be returned within 5 business days at the customer’s own expense (ensure intact seal while returning).
  • First of all customer needs to find out the RETURNS AUTHORISATION NUMBER (that is usually written on a label attached to the packaging) from our CUSTOMER SERVICE DEPARTMENT.
  • Our company reserves the right to charge the customer a handling fee if the he/she fails to make products ready for collection on the return date agreed with the company.
  • Returned products must be in ORIGINAL PACKAGING in a clean, resalable condition (better if seal is intact).
  • If the returned product is found not to be defective upon examination, the Company reserves the right to return the same product to the customer and also have right to charge the customer a HANDLING FEES that is about 15% of the order value.
  • The customer shall be deemed to have purchased the replacement goods on the TERMS and CONDITIONS and our Company shall be entitled to invoice the customer for replacement product.
  • Our company shall not be liable for the loss of transit of any product when the customer return the product to us.
  • Any returned product if do not meet our criteria, shall be returned to the customer or a handling charge will be levied to the customer’s account in order to cover cost of repackaging, carriage.
  • The customer shall be charged for any damage to the product whilst it was in his custody.
  • All terms, conditions and warranties implied by common law, to the fullest range permitted by law, excluded from the agreement amongst the company and the customer for the sale and purchase of the products.


Our Company reserves the right to vary, suspend or cancel the operations of a contract of sale if natural events occur like floods, explosions, war or national emergency, non-availability of materials, act of terrorism, governmental actions, protests, hostilities, lockouts, strikes, riot, epidemic, plant breakdown, fire, etc.. During such events, our Company shall not be liable for any breach of contract.


The agreement between our Company and the customer shall be overseen by the laws of London and the parties agree to submit to the non-exclusive authority of the Courts. reserves the right to bring amendments to above stated terms and conditions any time without any notice.

If you do not agree with these terms, please do not use this website. Thank you!

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